Streamlining Shareholder Management with Professional Registry Services

Successful businesses depend on solid stakeholder relationships, and as a business structure becomes complex, technology plays an important role in improving effectiveness and efficiency in managing crucial connections towards effective investor relations and efficient shareholder management.

One industry that benefits from technology is share registry. It has evolved from manual processing services into an industry driven by automation and technology.

The cornerstone of every professional share registrar Singapore is its purpose-built and fully integrated registry platforms, which underpin the services it delivers. Its modular system lets it improve its features, while its focus on streamlined and automated processes keeps clients’ costs down.

The Importance of Share Registry

Experts, like BoardRoom, are dedicated to managing clients’ share registry needs, including facilitating stakeholder meetings and guiding them through their IPO journey. They also ensure compliance with regulatory requirements by managing stakeholder records and conducting proxy polling or voting.

Acknowledging that share registry service differs for every organisation, experts provide tailored advice personalised to clients’ requirements. Experts also work with clients to implement and identify solutions that align with their business objectives. Through their experience, businesses can benefit from the following:

  • Improved operational efficiency: Consolidating our share registry requirements under just one service provider can ease the administrative load on our team. Experts will ensure stakeholders stay informed and support different business functions, from polling agent responsibilities and meeting services to registry management.
  • Compliance internationally and locally: Registrars provide invaluable guidance, helping us navigate both cross-border and local regulatory requirements. Through their support and advice, we can save money and time while benefiting from regional resources.
  • Boosted company’s reputation: It is important to ensure your share registrar reflects your business’s values, public image, and goals. A good registrar will strengthen your industry standing and business profile, positioning your business for success.

Creating & Maintaining Share Registers

One common mistake that companies make is to think that the information that regulatory bodies hold is a share register, yet it could be missing important companies that they must maintain and capture. Singaporean businesses must include information on the share register, like member addresses/names, the number of shares every member holds, and whether shares are paid in full.

In addition, businesses must inform relevant regulatory bodies about the updates they make on their share registers within the stated timeframes. Examples include share allocation updates, removing/adding/amending a company’s constitution, and address/name changes.

Best Practices for Streamlining & Maintaining Shareholder Registers

Streamlining and maintaining shareholder registers is an important aspect of running your business successfully. It records your company’s shareholders, contact details, and ownership percentage of those shares.

Share registers are also important for distributing dividends, communicating with every shareholder, and conducting stakeholder meetings. This is why being familiar with best practices for streamlining and maintaining shareholder registers is important. Here are some of the best practices that can help:

1.      Use Reliable Systems

Maintaining shareholder registers is difficult, especially for a large company with many stakeholders. That is why it’s crucial to use reliable systems that may keep up with our business demands.

Most businesses hire professional service providers or use specialised software to manage shareholder registers. It is important to choose systems that are scalable and can accommodate your company’s growth.

2.      Work with Third-Party Service Providers

For a newcomer trying to navigate the broker-deal registration procedure, taking advantage of the third-party service provider’s expertise may prove helpful.

These service providers often specialise in form submission, ensuring all the necessary details are submitted immediately and completed accurately. In addition, they guide applications through registration processes, providing advice and insights depending on their industry’s expertise.

3.      Prepare an Upcoming Investor Roadshow

Do a thorough analysis of the audience ahead of upcoming investor roadshows. This ensures that you effectively engage the right shareholders.

Make sure you work with a third-party service provider so that their advisory team can provide you with unparalleled insights into your shareholder base’s composition. With this, you will be empowered to identify key decision-makers and investment managers who may influence your business future.

4.      Accurately Keep Records

It is important to keep accurate records of every company shareholder. These records must include shareholders’ addresses, names, and the percentage of stakes they own.

It is crucial to update the information and ensure it reflects contact information and ownership changes. Accurate records will not only help your company prevent disputes, but they are also important for ensuring that every shareholder has entitlements and rights.

5.      Maintain Effective & Open Communication

Throughout the process, it is important to maintain effective and open communication with regulatory bodies. Immediately responding to every request for clarifications or additional information may expedite review processes.

In addition, updating on any developments or changes and staying proactive will help develop healthy relationships with regulatory bodies and streamline future interactions.

6.      Monitor Shareholder Moves

Evaluate and map out your shareholders seamlessly to gain insights into their preferences and behaviours. You should also precisely contextualise and uncover shareholder activities, thus identifying key patterns and trends that drive market sentiments. By partnering with a share registrar Singapore, you can benefit from the following:

  • Shareholder surveillance: You will benefit a lot from proactive monitoring and be able to track stakeholder moves.
  • Institutional ownership: The registrar’s advisory team will provide you with insights, enabling you to make strategic adjustments and stay ahead of the curve.

7.      Regularly Review & Update Registers

It is also important to regularly update and review shareholder registers. This will ensure that the data is updated and accurate and that every contact information or ownership change is recorded.

As a company owner, you must review registers once or twice yearly to ensure they are accurate and complete.

8.      Consider Legal Counsel

Although this is not a must, seeking legal help or counsel will give you peace of mind and expert support throughout the process.

Experienced securities lawyers give insights into specific shareholding requirements, ensuring you stay compliant with applicable rules and regulations.

By seeking legal counsel, as an applicant, you can reduce the risks of omissions or errors that might result in potential penalties or delays.

The bottom line is that reliable processes and systems are important for companies in a regulated shareholding market. Shareholder registry service represents such a solution, helping companies stay compliant with Singapore regulations and streamline and simplify shareholding administration.

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